FAQs

What age group do we cater to?

Our Club caters to all age groups from U3s-U5s (Cubs); U6-U12 (Miniroos); U13-U18 (Juniors); U18+ (Seniors). We also cater to all abilities and neurodiversity. Our Cubs program is designed for children aged three to five years and focuses on foundational ball skills and introductory game movement. Sessions are held on Friday evenings from March to September.

 

How do I know which age group my child should play in?

Players should generally register in the age group that corresponds with the age they are turning during the season.

For example, in the 2026 season, 

A child turning 7 during the year would register in MiniRoos Under 7, 

A child turning 10 in December 2026 would register in MiniRoos Under 10.

 

How do I register my child or myself for the upcoming season?

Players in the Cubs program (Under 3 to Under 5) will register directly through our website. 

Players in Under 6 to Under 12 are required to complete registration through both Squadi and PlayFootball v2.0. 

Players in Under 13 to Under 18, as well as all senior players, must complete registration and payment through Squadi and PlayFootball

 

Can my child play with the same teammates as last year?

Where possible, we will support teams that wish to remain together. This preference can be indicated within your Squadi registration. All players must complete their registrations before a team list is submitted to registrar@parkridgefc.com.

 

Can I use a FairPlay or PlayOn voucher?

Yes. Voucher codes may be applied during the registration process. Alternatively, you may email your voucher to registrar@parkridgefc.com after completing registration so the adjustment can be processed.

 

Is training still on if it is raining?

Field status decisions are made as late as possible to give every opportunity for training to proceed safely. Fields are typically inspected at approximately 4.00pm each day. If conditions become clear earlier, a decision may be made sooner. In some circumstances, late weather events may require a decision after 4.00pm.

Training cancellations due to field closure will be announced on our Facebook page, and team coordinators or coaches will notify their teams. Members are asked not to contact the club directly regarding wet weather decisions due to the high number of enquiries. If clarification is required, please contact your team coordinator, coach or manager.

 

Wet weather on game day

Fields are inspected at 7.00am for weekend fixtures and at 4.00pm for Friday night games. Any home game cancellations will be posted on our Facebook page and reported to Football Queensland. You will also be notified of any game cancellations via your Squadi app, this will include all games both home and away

 

When is the clubhouse open?

As our club is operated entirely by volunteers, the clubhouse is not open during the day and does not open every evening. It may open during special events such as training night kit distribution, and these occasions will be advertised in advance. Members are welcome to visit during scheduled game times on Friday evenings, Saturday mornings and evenings, and Sunday mornings if they need to speak with a committee representative.

Our hours of operation will also vary during public holidays and Easter. They will also be greatly reduced during the off-season, Christmas and New Years as our volunteers spend time with their families.

 

How can I help the club?

Our club is sustained by the generosity and commitment of volunteers. We welcome assistance from individuals with specialised skills as well as those willing to support essential operational activities including grounds support, merchandise coordination and event assistance.

 

Will I need a Blue Card or Exemption to be a Coach, Manager, or Volunteer?

All coaches, managers, and volunteers will require to hold a current Blue Card or Exemption as per FQ regulations and current Child Safety laws. You will need to provide the number to the club via secretary@parkridgefc.com If you need to apply or renew your card, please visit Blue Card Application You will need to send the number that they provide you and your DOB to the secretary email so that you can be linked to our club and proceed with your application

 

Who coaches the teams?

All teams are coached and managed by volunteers, including parents and extended family members. Those with no prior coaching experience are warmly encouraged to participate. A range of online resources is available to support new coaches, and many experienced coaches within our club are happy to share guidance. Information on MiniRoos and Junior formats and rules is available through Football Queensland.

 

When is training held?

Training schedules are developed based on field availability and communicated at the beginning of the season. Training sessions run Monday to Friday from 5.00pm onwards. Under 6 and Under 7 teams typically train once per week.

 

When do games start?

Season commencement dates vary by competition level and age group and follow the Football Queensland season calendar.

Generally, FQPL Men and Women, Metro Men and Women, and divisional youth teams commence in early to mid-March, Over 35s and Women’s Legends (Masters) commence in early April, and MiniRoos typically begin after the Easter school holidays.

 

When are games played?

Game scheduling is determined by Football Queensland in consultation with hosting clubs and may vary.

As a general guide,

MiniRoos games are usually played on Saturday mornings.

Divisional youth games are commonly played on Sundays, with occasional Friday or Saturday fixtures.

Senior matches may be scheduled on Friday evenings, Saturdays or Sundays.

Masters’ competitions are generally held on Friday evenings

Women’s Legends fixtures are generally scheduled midweek.

Washed out games will be rescheduled on either a Catch-Up round or on an agreed upon date and time by both home and away clubs. This will most likely be on a weekday if there are no other available dates.

 

Where are games played?

Home games are held at our grounds on Hubner Road, Park Ridge. Away game locations depend on competition level. FQPL teams compete across the Greater Brisbane area. Metro competitions are generally located on the southern side of Brisbane. Divisional youth teams may compete locally or more broadly depending on division, and MiniRoos teams are generally placed in nearby zones with limited travel, although Kangaroos teams may travel further within Greater Brisbane.

 

Why have I not received a reply to my email?

Our committee is entirely volunteer based and many members balance club responsibilities with full time work and family commitments. During peak periods, the club may receive between 100 and 200 emails per week, and responses must be managed outside of work hours alongside other operational duties. While we aim to respond as promptly as possible, delays may occur. These FAQs have been developed to reduce inquiry volume and allow us to respond to essential matters more efficiently.

 

What does PRFC registration include?

· Basic player insurance cover for all players

· Training Shirt

· Playing kit – returned at the end of the season

· Facilities including the use of field lighting for training or night games

· Maintenance of club groups and equipment e.g. machinery/sprinklers/line markings/nets/goals/corner flags/whistles/linesman flags etc.

· Field maintenance e/g aeration, topsoil, turfing

· Purchasing of coaching/playing equipment (footballs/cones/bibs/portable goals/hurdles etc)

· Football QLD Team registration fee

· Club Administration costs e/g accountancy, auditing, internet, payment facilities, merchant fees

· End of Season Trophies and events for all members

· Match and referee fees

· Public Liability Insurance

· Council Fees/Rates

· Utilities - electricity, gas, internet

· Canteen running costs

 

Club Contacts

Below is a list of club contacts. The Secretary is the main club contact and will handle much of the communication with Football Queensland in regard to club matters. The secretary will also handle all complaints in partnership with age coordinators and Executive Committee members when necessary.

Main Club Contact - Secretary:

Catherine Smart: secretary@parkridgefc.com

Ph: 0423 703 727

 

President: Mick Griffin

mickgriffin@parkridgefc.com

0411 864 937

 

Vice-President: Lenette Lowien

treasurer@parkridgefc.com

0427 301 319

 

Registrar: Christy Geissa

registrar@parkridgefc.com

 

Miniroos Coordinators: Emily and Daniel Underwood

minirooscoordinator@parkridgefc.com

0499 697 399

 

Juniors Coordinator: Liam Wood

liam_wood@bigpond.com

0404 100 516

 

FQPL6 & U23s

seniorsfqpl@parkridgefc.com

 

Women’s and Girls Coordinator: Catherine Smart & Emily Underwood

 

Sponsorship Coordinator

Graeme Savage

graeme@billiardshop.com.au

0413 099 855


Dispute Resolution Policy

Purpose

This procedure outlines the process for resolving disputes, complaints, or grievances within PRP

Inc and Park Ridge FC in a fair, timely, and transparent manner. It applies to all players, parents,

coaches, managers, volunteers, and committee members. The goal is to ensure that all members

are treated with respect and that concerns are resolved constructively and in the best interests

of the club and its members.


1. Initial Resolution at Team Level

Players and parents are encouraged to address any issues directly with the relevant Coach or

Team Manager in a respectful and timely manner. Many issues can be resolved through open

communication at this level. If the matter cannot be resolved through initial discussion, or if the

parties are uncomfortable raising it directly, they may request assistance from the relevant Age

Group or Division Coordinator.


2. Escalation to Coordinators

If the Coach or Manager is unable to resolve the matter, it should be referred to the

Coordinator responsible for that team or division. The Coordinator will discuss the issue with

the parties involved and seek to achieve a resolution that aligns with club policies and values. If

the Coordinator cannot resolve the issue, the matter will be referred to a member of the

Executive Committee.


3. Referral to the Executive Committee

The Executive Committee will review the matter and determine whether it can be resolved

internally or if further advice or intervention is required. Where appropriate, the Executive

Committee may seek guidance from Football Queensland or another governing body. Written

complaints received by the club via email will be considered a formal complaint. Upon receipt,

the Executive Committee will acknowledge the complaint in writing and convene a Dispute

Resolution Panel to address the matter.


4. Formal Complaint Process

The Dispute Resolution Panel will consist of three impartial members appointed by the

Executive Committee. Where possible, panel members will not have any direct involvement or

conflict of interest in the matter under review. The Panel will review all relevant information

and documentation, meet with all stakeholders involved to ensure each party has an

opportunity to be heard, and seek a workable and fair solution that upholds the club’s values

and policies. The Panel will make recommendations to the Executive Committee, which will

make the final decision. All decisions will be communicated in writing to the parties involved

within a reasonable timeframe.


5. Complaints Involving Committee or Executive Members

If the complaint involves a member of the Committee or Executive Committee, the same

procedure will apply. However, the member concerned will not participate in any discussions or

decisions relating to the matter. If necessary, an independent advisor or Football Queensland

representative may be consulted to ensure impartiality.


6. Violent, Abusive, or Threatening Conduct

Violent conduct, threats, intimidation, or abuse of any kind—verbal, physical, or written—will not

be tolerated under any circumstances. Any member found to have engaged in such behaviour

will face disciplinary action. Sanctions may include suspension, termination of membership, or

referral to Football Queensland for further investigation. Sanctions will be determined by the

Executive Committee or Football Queensland, depending on the circumstances and the

reporting pathway.


7. Confidentiality and Record-Keeping

All complaints and disputes will be managed confidentially. Records of all complaints, meetings,

and resolutions will be maintained by the Secretary in accordance with privacy and governance

requirements.


8. Principles of Fairness and Respect

Throughout the dispute resolution process, all parties are expected to engage respectfully and

cooperatively, avoid public discussion or social media commentary on the matter, and refrain

from any retaliatory behaviour. The club’s overarching goal is to resolve disputes in a way that

preserves relationships, promotes learning, and supports a positive club environment.


9. Review of Procedure

This procedure will be reviewed annually by the Executive Committee to ensure its

effectiveness and alignment with Football Queensland’s governance standards.

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